Cloud Services – Team Manager Verna, Goa, India | Full-Time

This position is responsible for providing secure, scalable cloud-based solutions. The candidate is responsible for ensuring cloud servers and services are configured using standard best practices for reliability and scaling the environment based on client needs. The candidate will be responsible for managing and mentoring a team of Cloud Engineers, have excellent communication skills and should have the desire to learn new technologies.

Responsibilities:

  • Oversee and execute service updates and patching hosted solutions in Cloud.
  • Oversee, plan and execute the implementation of security best practices, system hardening, and configuration management for client Cloud Infrastructure.
  • Oversee, plan and execute the implementation of monitoring solutions for services hosted in the Cloud. Identify tools to be developed for effective functioning.
  • Oversee and execute secure, scalable solutions to client setup in Cloud.
  • Plan and execute new cloud services provisioning.
  • Oversee record keeping of service update schedule.
  • Oversee and ensure that build failures are addressed appropriately and work on escalations as necessary.
  • Oversee and ensure container (Docker / Kubernetes) implementation of services.
  • Oversee costing of data-centre infrastructure based on client need.
  • Define policies for access control.
  • Monitor cost of hosted Cloud Services and alerting the necessary team.
  • Work with the DevOps team to build and manage code release pipelines to development, staging, and production environments.
  • Identify pain points and bottlenecks in the development lifecycle and find ways to automate processes to help developers and the IT team.
  • Engage with technical stakeholders of the client and third parties to understand how their systems work.
  • Ensure runtime errors and service downtime incidents are recorded and maintained against the project.
  • Prepares reports as directed by management
  • Oversee appropriate documentation to be used for training and as a reference when key personnel is absent. / Creating a standard plan for Onboarding Junior Resources
  • Oversee research, planning, scoping, implementation, and ongoing support for projects.
  • Oversee and review documentation of clients' cloud infrastructure
  • Capacity planning and conduct interviews.
  • Ensure that talent pool is highly skilled and capable.
  • Provide feedback and work with the cloud and application architects about application performance and runtime errors.
  • Assess processes and systems and ensure that adjustments are made to continue meeting efficiently and quality standards and the objectives of the client
  • Lead/mentor senior associates and share knowledge to make sure development staff meets technical qualifications required for their positions
  • Assist in recruiting new staff, conducting interviews and evaluate potential candidates
  • Assist in formulating development standards and best practices

Technical Qualifications:

  • Experience in managing mid to large teams.
  • Experience in Windows, Windows Server, Linux/Ubuntu, Mac OS.
  • Experience working on cloud technologies like AWS, Azure, GCP.
  • Strong understanding of implementing and configuration of dockers and Kubernetes setup.
  • Strong understanding of networking concepts to help implement new services troubleshoot issues when needed - DNS, DHCP, Software update server, deployment server, file server, firewall, routing, switching
  • Understanding of server roles on a network.
  • Strong understanding of using monitoring tools like PRTG, AWS cloud watch, New Relic, etc.
  • Strong knowledge of implementing and configuring Continuous integration tools like Jenkins, GitLab, etc.
  • Ability to write scripts using Bash, Python, AutoIT, etc. independently.

Personal Skills:

  • Should be able to motivate, develop and mentor team members in a dynamically changing environment.
  • Educate teams on the implementation of new cloud-based initiatives.
  • Coordinate with departments in troubleshooting issues.
  • Understand development and test processes and liaise with Dev, QA team when necessary.
  • Participate with Cloud Architects and software development team to define and document best practices and strategies for deployment and infrastructure maintenance.
  • Ability to communicate well verbally and in writing with various levels from junior developers to executive staff.
  • Ability to quickly find optimal solutions and quick fixes.
  • Ability to stay calm, professional in troubleshooting and resolving support issues .
  • Ability to work in a team.
  • Ability to quickly learn new concepts and software.
  • Ability to adjust tasks and schedule and adapt to changing priorities.

Education and Work Experience:

  • This individual should possess a graduate degree in a computer-related field with over 12 years of relevant experience.

If that's not your area, check our other 22 Open Positions

Cloud Services – Team Manager

LOCATION Verna, Goa, India

CONTRACT TYPE Full-Time

Apply online

If that's not your area, check our other 22 Open Positions

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Cloud Services – Team Manager

Cloud Services – Team Manager

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